VISTA brings ten years of top collection agency management experience to the
table. VISTA literally wrote the book on training, leadership, strategy, innovation,
and problem solving in a collection environment. In ten years of documented
success, VISTA has seen and solved it all. Need the answers? VISTA knows. Call
today for a free initial consultation.
table. VISTA literally wrote the book on training, leadership, strategy, innovation,
and problem solving in a collection environment. In ten years of documented
success, VISTA has seen and solved it all. Need the answers? VISTA knows. Call
today for a free initial consultation.
 | Collector Training | |
| Motivating | |
| KPI-Based Action Plans | |
| Pre-Interviewing | |
| Leadership Development | |
| Negotiation | |
| Sensitivity Training | |
| Conflict Management | |
| Investigation | |
| Scorecards | |
| FDCPA | |
| FCRA/HIPAA | |
Training and Staff Development
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VISTA Consulting
VISTA's Services:
Doing More with Less
VISTA knows that costs of doing business have
skyrocketed while increased competition has driven
percentages down. Doing more with less isn't just an
objective anymore -- it's a survival strategy.
The painful truth? Agency owners and managers can
no longer afford to just throw money at these
problems. Collection professionals need streamlined
solutions, not more recurring cost.
VISTA Consulting has a better way. Access expertise
as you need it – when you need it – instead of putting
it on your payroll.
VISTA offers expertise in every facet of the collection
industry. From training collectors and their managers
to writing your next handook, VISTA knows how to get
results.
skyrocketed while increased competition has driven
percentages down. Doing more with less isn't just an
objective anymore -- it's a survival strategy.
The painful truth? Agency owners and managers can
no longer afford to just throw money at these
problems. Collection professionals need streamlined
solutions, not more recurring cost.
VISTA Consulting has a better way. Access expertise
as you need it – when you need it – instead of putting
it on your payroll.
VISTA offers expertise in every facet of the collection
industry. From training collectors and their managers
to writing your next handook, VISTA knows how to get
results.
Organizational Improvement
| Management Support | |
| Bankruptcy Claims | |
| Relationship Management | |
| Auditing | |
| Business Writing | |
| Policy and Procedure | |
| Consulting and Strategy | |
| Process Improvement | |
| Project Management | |
| Corporate Image | |
| Proposal Writing | |
| Company Handbooks | |
Change Management
| Interim Support | |
| Compensation Plans | |
| BPO Management | |
| Streamlining/Downsizing | |
| M&A Due Diligence | |
| Office Rollup | |