

Christopher Coelho has been a top manager in
the collections world for ten years. With his
outstanding leadership, training, and
characteristic insistence on excellence, Chris
has managed to transform every organization
with which he's been involved. His articles have
been published in every major collection trade
journal, including Collector Magazine,
Collections and Credit Risk, and Collection
Advisor.
Chris is also a partner and Executive Vice
President of Rent Recovery Solutions, a third
party collection agency serving apartment
communities and property management
companies.
Throughout his career, Chris has noticed that
competition among collection agencies has
intensified. Margins have dropped and costs
have risen. Agencies are having to do more with
less. In 2006, Chris founded VISTA Consulting
to meet that need. VISTA allows collection
agencies and departments to add critical
expertise when they need it, instead of putting it
on their payroll.
Chris is the author of The Complete Collection
Manager. This book is the definitive text on
leading a collection staff to outstanding results.
In addition to useful techniques of leadership,
negotiation, and analysis that have earned Chris
the reputation he has today, The Complete
Collection Manager contains dozens of
spreadsheets, contests, summaries of laws,
and other reference materials used by collection
managers and administrators every day.
VISTA Consulting is a member of ACA
International, the Association of Credit and
Collection Professionals.
“We want to thank you for the
quality work performed in
facilitating the transition of our
collection manager position. You
were thorough, organized, and
effective in all aspects... the final
written summary you prepared was
especially comprehensive and well
written... As repeat clients of
VISTA Consulting, we are pleased
with the services received and are
comfortable in recommending you
and your company to others in the
accounts receivable management
industry.”
Joel Lackey, President/Owner
National Credit Systems, Inc.
VISTA is
Vision: Helping you see the future and
your company's place in it.
Innovation: Streamlining your processes
for maximum efficiency and minimum
cost.
Strategy: Planning and managing
change and challenge.
Techniques: Teaching your people the
skills you need them to have.
Application: Making the change happen
for your enterprise.
VISTA Consulting
Contact us:
(678) 819-4047
Christopher M. Coelho, President
About VISTA: